Contacting Care if you're part of a student association or a student society

Is your student association or student society facing a situation involving harassment, violence or discrimination? Or are you unsure how to respond to a reported incident?

Care can support your organisation in finding solutions that work for you, in complete confidentiality.

You can also refer individuals within your student association or society who are directly affected by these situations to us for support.

Psychological Harassment (Bullying)

A pattern of abusive behaviour involving repeated acts, whether similar or different, occurring within or outside the University over a period of time, which are intended to or have the effect of undermining a student's personality, dignity, or physical or psychological integrity, jeopardising their studies, or creating an intimidating, hostile, degrading, humiliating or offensive environment.

Such behaviour may take the form of words, intimidation, actions, gestures or one-sided written communications.

These behaviours may be linked to age, marital status, birth, financial circumstances, religious or philosophical beliefs, political opinions, trade union beliefs or affiliation, language, current or future health conditions, disability, physical or genetic characteristics, social background, nationality, perceived race, skin colour, ancestry, national or ethnic origin, sex, sexual orientation, gender identity or gender expression.

These situations can arise in various contexts and may involve staff members, students, people close to you, or others.

Examples (non-exhaustive list):

• Experiencing psychological pressure, intimidation, blackmail or threats
• Being excluded from a group
• Being subjected to belittling or demeaning remarks
• Being the target of rumours
• Experiencing excessive monitoring or criticism
• Receiving humiliating messages or comments, whether publicly or privately

Sexual Harassment

Any unwanted verbal, non-verbal or physical behaviour of a sexual nature that is intended to or has the effect of violating a student's dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment.

These behaviours can occur in various contexts and may involve staff members, students, people close to you, or others.

Examples (non-exhaustive list):

• Sexist or sexually suggestive jokes or comments
• Being stared at or looked at in a way that makes you feel uncomfortable
• Repeated unwanted advances despite having said no
• Promises or threats made in exchange for sexual favours

Violence

Any situation in which a student is threatened or subjected to psychological or physical aggression.

These situations can arise in various contexts and may involve staff members, students, people close to you, or others.

Examples (non-exhaustive list):

• Being shouted at or humiliated
• Being hit, pushed or shoved
• Being threatened
• Being confined or physically prevented from moving freely

Discrimination

Being treated differently because of your skin colour, age, sexual orientation, ideological or religious beliefs, disability, social class, physical characteristics or any other characteristic protected by law.

These situations can arise in various contexts and may involve staff members, students, people close to you, or others.

Examples (non-exhaustive list):

• Receiving remarks about your background, religion or skin colour
• Receiving remarks about your gender, sexual orientation or gender identity
• Being belittled or ignored because of these characteristics
• Hearing stereotypical statements about a particular group or minority
• Hearing racist jokes or jokes targeting someone's religious beliefs

Has a member of your student association or society shared a difficult situation with you? You don't have to investigate or handle the situation on your own.

You can share our contact details with them so they can reach out to us directly, or contact us on behalf of your student association or society to discuss the situation and better understand how to handle it.

Our opening hours

Monday to friday, from 8 am to 5pm

 

0477 65 25 51

care@ulb.be

To contact us by email

Online form

Cellule Care Campus Plaine

Boulevard de la plaine, 11

1050 Ixelles

Cellule Care Campus Erasme

Bâtiment BUCOPA local 115

Route de Lennik 808

1070 Bruxelles

Is it really confidential?

Yes. Nothing you share with Care will be disclosed to anyone (your professors, other students, friends, family, etc.) without your consent.

Is my situation "serious enough" to talk about?

Whether your experience is recent or happened a long time ago, whether it was a one-off incident or something ongoing, or even if you're simply unsure about what you've experienced, you are always welcome to reach out.

Your voice matters, and your concerns are always valid. We are here to listen without judgement and help you gain a clearer understanding of your situation.

What happens after I contact Care?

Care's administrative secretary, Emma, will respond to you within two working days and offer you an appointment within ten working days.
During your appointment, we take the time to listen to you and understand what you're going through. Together, at your own pace, we explore what you need and the best way to move forward.
Care will never take any action without your consent, and you can change your mind at any time.

How can I contact Care?

Email is our preferred way of communication (care@ulb.be), but you can also reach us by phone or WhatsApp (0477/652551).
You can also contact us through our online form, either by providing your name or anonymously if you'd prefer to keep your identity private at first.
The choice is yours!

Can I contact Care if the incident happened a long time ago or took place off campus?

Yes. There is no time limit for reaching out to us, even if the incident happened several months or years ago.
This applies to situations that occurred both on and off campus.