Mindful Leadership and Wellbeing

This course covers various topics relevant for interpersonal communication in organizations, adopting a culturally comparative lens. Relying on theories and concepts from the fields of communication and social psychology and cross-cultural psychology, the course sensibilizes students for individuals and cultural differences in communication logics and communication fundamentals. Theories and concepts covered are at the intersection of:

- Implicit & Automatic aspects of communication
- Socialization and communication at work
- Charismatic communication & persuasive appeal
- Positive & Negative Feedback communication
- Communication in team meetings
- Communication in group decision making

 

Businesses are made up of people, and where there are people communication between these individuals is essential for the success of the organization. Too often communication lacks persuasive appeal, or does not succeed in building a trusting and cooperative mindset. The course is built on the premise that successfull communication hinges in many ways on the knowledge about, and the alignment of differing communication norms. Lack of knowledge about, and discrepancies in often implicit expectations for communicative behaviors can greatly impact communication fluency and effectiveness. The course intends to teach students some of the fundamentals of human communication within the context of business organizations.

Aims of this course are:

• Learning about psycho-social factors that affect communication appropriateness, and communication persuasiveness
• Raising students' awareness of the challenges of communication in key human organisational processes
• Learn to apply relevant theories and concepts to analyse and describe concrete communication episodes in organisations
• To propose a set of skills for building more appropriate and effective communication in organizations

In this course students learn about interpersonal communication in organisations through five sources:

1. Theoretical lectures
2. Book chapters and (scientific) articles
3. Peer discussions and presentations
4. Role-plays and case analyses
5. Qualitative analysis of a negotiation exercise

This is an interactive course. In 8 x 3h course lessons the instructor provides theoretical content and invites students to directly apply this content to an organisational issue. Students will be asked to hand in short assignments throughout the semester to practice applying theory and concepts to real world cases; The assignments are not mandatory but recommended as they encourage timely preparation for the exam. 

Halfway the course, teams of 4 students will roleplay a complex negotiation, and write a collective report on this negotiation, through the lens of interpersonal communication. More information about the group project will be provided in due time on Université Virtuelle. 

Examination:
Written exam, MCQ 40%
Group project 40%
Participation 20%


 

Références, bibliographie et lectures recommandées

Selected book chapters and articles will be posted in due time on Université Virtuelle.

Support(s) de cours

• Podcast
• Université virtuelle

Contacts

Instructor: Pinar.Celik@ulb.be

In all email communication with the instructor please mention your student ID and course Mnemonic GEST-S4002

Campus

Solbosch

Méthode(s) d'évaluation

• Examen écrit
• Travail de groupe

Examen écrit

Travail de groupe

Construction de la note (en ce compris, la pondération des notes partielles)

Final average = Written exam (40%) + Group work (40%) + Participation (20%)

• A fail grade for the written exam can only be compensated with the group grade, if the exam grade is NOT lower than 8.5
• Groups that obtain a fail grade for their group work (< 10), will work together to improve their written report for the 2nd session
• Group work handed in only in the 2nd session will NOT be taken into account in the final grade

Langue(s) d'évaluation

• anglais