année académique
2025-2026

Titulaire(s) du cours

Evelyne VANPOUCKE (Coordonnateur)

Crédits ECTS

5

Langue(s) d'enseignement

anglais

Contenu du cours

Operations management is a vital topic that every business student needs to understand as it is at the heart of the creation of wealth for businesses, value for customers, and the improvement in the living standard of citizens of all countries. Operations managers are responsible for the production of services and products in an ethical and environmentally responsible way while being responsive to the market. Add to it the need to manage supply chains of materials, information and funds reaching to all areas of the world. While challenging, there are concepts, tools, and method that managers use to deal with operating problems in a global environment. The mission of this course is to provide you with a comprehensive set of concepts, tools and models for addressing decision-making in operations management.

Topics: Operations/supply chain strategy, Quality management, Project management, Lean management, Process management, Lay-out of facilities, Supply chain uncertainty, MRP, inventory management, forecasting, S&OP and Scheduling.

Objectifs (et/ou acquis d'apprentissages spécifiques)

Understand the concepts and terms used in the area of operations management. 
Use decision tools, based on statistics, to implement operations management tools and decision-making at operational, tactical and strategic level. 

Pré-requis et Co-requis

Connaissances et compétences pré-requises ou co-requises

Statistics and basic mathematics

Méthodes d'enseignement et activités d'apprentissages

  • Lectures in the auditorium
  • Exercise sessions
  • Group work

Références, bibliographie et lectures recommandées

Slides, readings and other course information can be found on UV.

Support(s) de cours

  • Université virtuelle
  • Syllabus

Contribution au profil d'enseignement

  • LO1.1 Integrate sustainable development into problem analysis. 
  • LO1.2 Master and apply key economic and managerial concepts, frameworks and theories in a professional context. 
  • LO1.3 Embed scientific and technologic processes to formulate a business issue into a well-defined problem and suggest solutions
  • LO1.4 Translate a strategy into an actional plan including the financials
  • LO2.1 Adapt a scientific approach to data management (analysis and providing solutions)
  • LO2.1 Display critical thinking 
  • LO3 Apply quantitative and qualitative techniques to support analysis

Autres renseignements

Contacts

Lecturer: Evelyne Vanpoucke (evelyne.vanpoucke@ulb.be)
Teaching assistant: Gabriele Mauro (gabriele.mauro@ulb.be)

Campus

Solbosch

Evaluation

Méthode(s) d'évaluation

  • Examen écrit
  • Travail de groupe
  • Rapport écrit

Examen écrit

  • Question fermée à Choix Multiple (QCM)
  • Question ouverte à réponse courte

Travail de groupe

Rapport écrit

Rapport écrit
Evaluation will be based on three parts: 
1) Assignments during the year
2) Written exam 
3) Participation
 

Construction de la note (en ce compris, la pondération des notes partielles)

Evaluation ill be based on three parts:
1) Assignments during the year (30%)
2) Written exam (70%)
3) Participation (possibility to earn a bonus point)

The grading of the course will be based on a final examination (70%) and group work (30%). Also class participation is valued and will be incorporated via a bonus point, on top of the final grade. Students need to obtain a 10/20 on the exam to succeed, as well as a 10/20 on the combined grade (group work + exam). During the exam, there will also be a question on the group work. The exam is a closed-book exam. For the re-sit, each part of the grade that is ≧ 10/20 should not be redone (class participation can not be 'redone' in the resit).

Langue(s) d'évaluation

  • anglais

Programmes